This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

i.       Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

ii.      Information provided voluntarily by you. For example, when you register for information or make a purchase.

iii.    Information that you provide when you communicate with us by any means.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.

You can adjust the settings on your computer to decline any cookies if you wish.  This can easily be done by activating the reject cookies setting on your computer.

Use of Your Information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

i.       To provide information to you that you request from us relating to our products or services.

ii.      To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

iii.    To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you.  Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

i.       In the event that we sell any or all of our business to the buyer.

ii.      Where we are legally required by law to disclose your personal information.

iii.    To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

Website Access

1.1            It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]

USE OF WEBSITE

1.2            This Website may be used for your own private purposes and in accordance with these terms of use.

1.3            You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

SITE UPTIME

1.4            All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5            Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

VISITOR PROVIDED MATERIAL

1.6            Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy  

1.7            When using this website you shall not post or send to or from this Website any material:

(a)         for which you have not obtained all necessary consents;

(b)         that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c)         which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8            We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

LINKS TO AND FROM OTHER WEBSITES

1.9            Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.

1.10          Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a)         You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b)         You do not misrepresent your relationship with this website; and

(c)         The website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11          By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

DISCLAIMER

1.12          Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

1.13          All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

 EXCLUSION OF LIABILITY

1.14          We do not accept liability for any loss or damage that you suffer as a result of using this Website.

1.15          Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

LAW and JURISDICTION

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

What is your returns policy?

You can return an item for a refund, or you can exchange it for a different item of the same value within seven days of receiving your order.

- We will refund the item at the price you purchased it for.
- All goods will be inspected on return.
- The goods are your responsibility until they reach our warehouse, so please ensure they are packed correctly and cannot be damaged en route.
- We are not responsible for items which are returned to us by mistake.
- We try hard to accept all returns, however in the unlikely event that an item is returned to us in unsuitable condition, we may have to send it back to you.
- Returns are posted at your cost.

- We recommend you obtain proof of postage.  

- We will send you an email as soon as we've received your return in its original condition and either order your replacements or apply your refund to your original payment type. This is usually done within 1 working day.

- Any refund will automatically be issued to the original payment method you used to place the order. This typically takes 5 working days in the UK, dependent on your bank/card issuer.

The customer must inspect the goods immediately upon receipt and inform us via email or phone within 7 working days for any defective or damaged goods, incorrect quantities or incorrect items received. After this specified time limit, we are not liable to

- Make available the shortages

- Replace the defective or damaged goods

- Release the funds for the goods reported

- Refund or credit the damages or shortages

The customer must return the damaged defective goods for a refund or exchange. We can only refund the return postage if the customer has notified us of the goods in question beforehand and we instruct the customer to return the goods. Alternatively we may ask you to provide images of the damaged or defective items, if the postage charges are not viable.

We cannot be held responsible for goods damaged due to misuse or are returned without their original resalable packaging.

Other than the reasons mentioned above, we are unable to accept returns. If returns are made for any other reasons, we will treat it as a cancellation of the order and 20% restocking fees will apply.